
01
What types of products do you sell?
We specialize in home décor, offering items like wall art, furniture accents, rugs, lighting, and decorative accessories. Additionally, we carry a variety of other products, including fashion, jewelry, and lifestyle essentials.
02
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on your location.
03
How can I track my order?
Once your order is shipped, we’ll send you a tracking number via email. Use this number to monitor your package's delivery status.
04
How long does shipping take?
Shipping times vary based on location and shipping method selected. Most orders are delivered within 7–14 business days.
05
Do you offer free shipping?
Yes, we offer free shipping on orders over [amount].
06
What happens if my item arrives damaged?
If your item arrives damaged, please contact our customer service team within 48 hours of delivery. We’ll assist you with a replacement or refund.
07
What is your return policy?
We accept returns within 30 days of purchase for unused items in their original packaging. Please refer to our Return Policy page for more details.
08
How do I initiate a return or exchange?
To start a return or exchange, contact our customer service team with your order number and reason for the return. We’ll guide you through the process.
09
Are there any items that cannot be returned?
Yes, certain items like clearance products, personalized items, and gift cards are non-refundable. Please review our policy for more details.
10
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options at checkout.
11
Can I modify or cancel my order?
Orders can be modified or canceled within 24 hours of placement. Contact our support team as soon as possible for assistance.
12
Do you offer gift wrapping?
Yes, we offer gift-wrapping services for an additional fee at checkout.
13
Are your products eco-friendly?
We’re committed to sustainability and offer a selection of eco-friendly home décor and lifestyle products. Look for the “Sustainable” tag on product pages.
14
Do you offer customizations?
Certain products, like wall art or personalized gifts, may be customized. Check product descriptions for available options.
Still have questions? contact us.
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